Shipping policy
Thank you for shopping with malकोरा We’re committed to delivering your fashion finds quickly and safely. This Shipping Policy outlines our delivery options, timelines, and other important details.
1. Shipping Locations
We currently ship to:
All major cities and towns across India.
2. Processing Time
All orders are processed within 1–3 business days (Monday to Friday). Once your order is shipped, you’ll receive a confirmation email with tracking information.
3. Delivery Time & Methods
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Based on location |
| Express Shipping | 1–3 business days | Based on location |
4. Order Tracking
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can use this link to track your package at any time.
5. Shipping Charges
Shipping costs are calculated at checkout and based on:
Your delivery location
Weight and size of your order
Selected shipping method
We may offer free shipping on select orders or promotional events.
6. Incorrect Address Disclaimer
Please double-check your shipping address before completing your purchase. We are not responsible for orders delayed, lost, or returned due to incorrect addresses provided by the customer.
7. Delays & Lost Packages
While we do our best to ensure timely delivery, we are not liable for delays caused by the courier company or external events beyond our control. If your package is significantly delayed or lost, please contact us and we’ll assist in resolving the issue.
8. Split Shipments
In some cases, your order may be shipped in multiple parcels (e.g., items from different warehouses). You will be informed if this happens.
9. Contact Us
If you have any questions about your order or shipping, feel free to contact our support team:
Email: malkora.customercare@gmail.com
Phone: +91 98303 55834
Working Hours: Monday to Friday, 11 AM – 6 PM